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Spark’s bid to overhaul the IT service desk
It's the moment anyone working in a large organisation dreads - when you can't sort out your tech problem yourself and have to resort to calling the IT service desk for help.
Griffin on Tech: Building an UpStart Nation, ComCom’s long overdue payments probe
From unlocking fintech's potential to boosting our startup sector - we know what needs to be done. But can we get out act together to remove the roadblocks?
Startup stress: free support on offer for founders
Callaghan Innovation has begun offering free guidance and counselling for founders taking the rollercoaster ride of launching and trying to commercialise a startup company.
Griffin on Tech: Cybersecurity shake-up and a dearth of digital policies
There's not much relating to the digital policy in election pledges so far, but areas like cybersecurity need attention.
Griffin on Tech: How much will you pay for a copilot?
Microsoft will charge a hefty $30 per month premium for Copilot features in Microsoft 365. Wall Street loves the potential revenue bump for Microsoft, but how many users will pay up?
Transparency key to making human-bot teams succeed - researchers
The generative AI revolution has the potential to impact most industries in some way, but customer service chatbots are an immediate application of the technology already widely deployed.